hc77 Responsible Gaming
Gaming should always be a source of fun — hc77 provides all the tools and support you need to stay in control.
Why We Value Responsible Gaming
hc77 believes online gaming should be a healthy form of entertainment. For players in Bangladesh, we are committed to creating an environment where every session stays enjoyable, safe, and controlled. Our goal is not only to provide a gaming experience, but also to ensure your mental and financial well-being.
When gaming becomes a habit and starts affecting other areas of your life, it is important to seek help. hc77 offers a range of tools and resources to help you play within healthy limits. Read the guidelines below and reach out to us if needed — we are always here for you.
Remember, gaming should always be for entertainment. Whenever it feels more like a burden than a pleasure, take a step back and assess the situation. hc77 always prioritises responsible gaming.
Our Core Principles and Protection Tools
21+ Age Verification
Only individuals aged 21 or above may register and play at hc77. We follow a strict age verification process. Parents are encouraged to use parental controls to prevent underage access to accounts.
Setting Deposit Limits
To help you stay within your budget, hc77 lets you set daily, weekly, and monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit require a 24-hour waiting period — this protects you from impulsive decisions.
Breaks and Time-Outs
Whenever you feel you need a break, use hc77's time-out feature. You can temporarily suspend access to your account for any period from 24 hours up to 6 weeks. Promotional emails will also be paused during this time.
Self-Exclusion
If your gaming problem feels serious, activate self-exclusion. This allows you to close your account for 6 months to 5 years, or permanently. During self-exclusion, hc77 will not reactivate your account and will send no marketing communications.
Bet and Loss Limits
Set a maximum amount per single bet or a maximum loss limit within a given time period. This feature protects you from large losses and helps you enjoy gaming within your budget. Settings can be tightened at any time, but loosening them requires a cooling-off period.
24/7 Support
For any concerns about gaming, hc77's support team is always ready to help. Contact us via live chat or by email at [email protected] in Bengali or English. Our team will assist you with complete confidentiality.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself, be alert and seek help.
- Spending more money than your set budget and placing more bets to chase losses.
- Neglecting family, friends, or work responsibilities to spend time gaming.
- Feeling restless, irritable, or anxious when not gaming.
- Lying to or hiding your gaming habits from family or friends.
- Viewing gaming as a way to solve financial problems or pay off debts.
- Repeatedly returning to gaming after trying to stop and being unable to quit.
- Playing for extended periods at the expense of sleep, eating, or physical health.
How to Manage Your Account
Setting Limits from Settings
After logging into your hc77 account, go to the Account Settings section. There you will find the following options:
- Daily, weekly, and monthly deposit limits
- Maximum amount per single bet
- Maximum weekly loss limit
- Session time limit (how long you can play in one sitting)
- Reality Check — reminders of time spent and amount wagered at set intervals
Reducing limits or activating a time-out takes effect immediately. A 24-hour cooling-off period applies if you wish to increase a limit.
The Self-Exclusion Process
If you feel you need a longer break rather than a temporary pause, choose the Self-Exclusion option. Here is how it works:
- Duration: 6 months, 1 year, 3 years, 5 years, or permanent
- Once active, no new deposits or bets are possible
- All promotional communications are stopped automatically
- The account cannot be reactivated before the period ends
- Any balance remaining in the account can be withdrawn through support
To activate self-exclusion, contact us directly via live chat or at [email protected].
What to Do If You Have a Problem
Assess Yourself
Check yourself against the warning signs listed above. If you notice two or more of them in yourself, it may be an early sign of a gaming problem.
Set Limits
Go to your hc77 account settings and lower your deposit limit, or set a time-out. Start with small steps — they can make a big difference.
Contact Our Support
Talk to us via live chat or at [email protected]. Our team will help you take the right steps with complete confidentiality.
Consider Self-Exclusion
If you feel the situation is becoming hard to control on your own, activate self-exclusion through support. This is an act of courage — not weakness.
Seek Professional Help
Gaming addiction is a real problem and professional treatment is available. Speak with a mental health specialist and lean on your family for support. Do not try to face it alone.
Guidance for Parents
Device Protection
If your household includes members under the age of 21, use parental control software on your devices. Do not share your hc77 account password and do not leave your device logged in.
Use well-known parental control software such as Net Nanny, Qustodio, or the built-in Family Safety features on Windows and Android.
Family Awareness
Have an open conversation with all family members about online gaming. Make it clear why gaming is for entertainment and why staying within a budget matters.
If you are concerned about a family member's gaming habits, contact hc77 support directly — we will help you take the appropriate steps.
Need Help? We Are Here.
hc77's support team is by your side 24/7. Contact us for any questions or assistance related to responsible gaming.
Enjoy Gaming Safely
Cricket betting, slots, and live casino at hc77 — enjoy it all responsibly. Read our FAQ to learn more.