Legal Document

hc77 Platform Terms & Conditions

Please read these terms carefully before creating an account or using any service at hc77 — they define the rights and responsibilities of both you and us.

These terms and conditions have been last updated. hc77 reserves the right to change these terms at any time. Continuing to use the service after changes take effect means you have agreed to the new terms.

1 General Introduction & Acceptance

hc77 operates an online gaming and entertainment platform for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between hc77 and every individual who uses its services.

By accessing our platform, opening an account, or using any game or service, you confirm that:

  • You are at least 21 years of age.
  • You have read, understood, and fully agreed to these terms.
  • You are using the platform of your own judgment and free will.
  • You are able to use this platform in compliance with the applicable laws in your area.
Important: For users aged 21 and above only — it is strictly prohibited for anyone under the age of 21 to open an account or use any service at hc77.

2 Account Registration & Eligibility

2.1 Registration Requirements

To create an account at hc77, you must provide accurate and up-to-date information. We reserve the right to suspend or close an account if false information is provided.

  • Each user may operate only one account.
  • Opening two accounts using the same device, IP address, or payment method is prohibited.
  • Operating an account in a third party's name or making deposits/withdrawals on behalf of someone else is not permitted.

2.2 Identity Verification

hc77 reserves the right to verify any account at any time. We may request a national identity card or other supporting documents before processing a withdrawal. Failure to provide information on time may result in a temporary hold on the withdrawal.

2.3 Account Security

You are solely responsible for keeping your account login details secure. Notify us immediately of any unauthorized access. hc77 will not be liable for transactions carried out by a third party.

3 Deposits, Withdrawals & Payment Policy

3.1 Deposit Rules

The minimum deposit at hc77 is ৳200 (applicable to all payment methods). We currently support the following payment methods:

Accepted Payment Methods: bKash, Nagad, Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank.

Deposits should be credited to your account immediately. If there is an unusual delay, please contact the support team.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals will be sent to the same payment method used for the most recent deposit, though exceptions may apply during a security review.

  • Account verification may be required before a withdrawal can be completed.
  • hc77 reserves the right to hold a withdrawal if a suspicious transaction or fraud is suspected.
  • If an active bonus is in place, withdrawal may not be possible before the wagering requirement is met.

3.3 Liability

hc77 will not be liable if a payment fails or is sent to the wrong account due to incorrect information provided. Please double-check your mobile number before submitting a withdrawal request.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

New users at hc77 can receive a 100% bonus on their first deposit, up to ৳8,000.

Example: If you deposit ৳1,000 you will receive a ৳1,000 bonus — giving a total balance of ৳2,000. If you deposit ৳18,000 you will receive the maximum bonus of ৳8,000 — giving a total balance of ৳26,000.

4.2 Wagering Requirements

To withdraw winnings earned from a bonus, you must wager 25 times the bonus amount.

Example: If you receive a ৳1,000 bonus, you must wager a total of ৳25,000 (1,000 × 25) before withdrawing bonus winnings. Wagering is calculated on the bonus amount only — not on the combined total of deposit plus bonus.

4.3 General Bonus Terms

  • Each user may claim each promotion only once.
  • You cannot withdraw directly from the bonus balance — the wagering requirement must be met first.
  • hc77 reserves the right to change, suspend, or cancel any promotion.
  • If an attempt to claim a bonus using multiple accounts is detected, both accounts will be closed and the bonus will be forfeited.

5 Fair Use & Prohibited Activities

The following activities are strictly prohibited when using the hc77 platform:

  • Playing games using bots, automation software, or artificial intelligence.
  • Deliberately exploiting technical errors or vulnerabilities in any game.
  • Using multiple accounts or coordinated group betting to gain an unfair advantage ("arbitrage").
  • Using the platform for money laundering or illegal financial transactions.
  • Demeaning, threatening, or cyber-harassing other users.
  • Operating an account using a false identity or false information.
If any of the above activities are detected, hc77 will immediately suspend the account, may forfeit the balance, and reserves the right to take legal action if necessary.

6 VIP Program & Loyalty Rewards

hc77's VIP program has three tiers. You can move up to a higher tier through regular and active play:

  • Bronze: Weekly cashback of up to 0.5%.
  • Silver: Weekly cashback of up to 1.0%.
  • Gold: Weekly cashback of up to 1.5%.

The terms, conditions, and timeframes for receiving VIP cashback are set by hc77 and are subject to change. Your account must be active and verified to receive cashback.

7 Intellectual Property Rights

All content published on the hc77 platform — logos, designs, content, software, graphics, and brand elements — is the exclusive property of hc77 or its licensors. Users may not copy, distribute, or use this content commercially without permission.

Game software and content providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi) hold their own intellectual property rights, and those are governed by their respective terms and conditions.

8 Limitation of Liability & Disclaimers

hc77 provides its services on an "as-is" basis. hc77 will not bear any liability in the following situations:

  • Games are interrupted due to loss of internet connection or technical issues from a third party.
  • Financial loss caused by incorrect information or an incorrect bet placed by the user.
  • Loss caused by unexpected technical errors — however, hc77 will make every effort to resolve the issue.
  • Errors in the user's own device or software.
Gaming involves financial risk. Only bet what you can afford to lose. hc77 does not guarantee winnings.

9 Privacy & Data Protection

hc77 uses SSL encryption technology to protect your personal information. Full details of how we collect, store, and use your information are available on our Privacy Policy page.

hc77 may analyse your browsing behaviour and transaction data in order to improve services and ensure security. This information is not sold to third parties.

10 Responsible Gaming & Addiction Prevention

hc77 believes that gaming should be enjoyed for entertainment purposes only. We give responsible gaming the highest priority.

  • We give users the option to set their own deposit limits.
  • If signs of addiction appear, you can request a temporary or permanent closure of your account.
  • If you need help with gaming addiction, we encourage you to seek professional support.

For more details on responsible gaming, please visit our Responsible Gaming page.

11 Account Suspension & Closure Policy

hc77 reserves the right to suspend or permanently close an account without prior notice in any of the following situations:

  • Violation of these terms and conditions.
  • Suspicion of fraud or money laundering.
  • Use of a false identity or false information.
  • At the user's own request (self-exclusion).
  • Evidence of underage use.

If an account is legitimately closed and no terms have been violated, any remaining balance will be returned, though any active bonus will be forfeited.

12 Dispute Resolution & Contact

If you have any dispute or complaint, please contact our support team first. We aim to resolve complaints within 7 days.

For support: Assistance is available in Bengali and English via 24/7 live chat. Email: [email protected]

If a resolution is not reached through live chat or email, both parties may settle the matter through a mutually agreed neutral channel.

13 Changes to Terms & Effectiveness

hc77 reserves the right to change, add to, or remove any part of these terms at any time. Updated terms will be published on the platform after any change.

  • Continuing to use the service after changes are published will be taken as your agreement to the new terms.
  • If you do not agree to the new terms, please request account closure and withdraw your remaining balance.
  • If any part of these terms is found to be unenforceable, the remaining parts will continue to be fully effective.

The latest version of these terms will always be available on the hc77 website.

Start Playing at hc77

Finished reading the terms and conditions? Log in to your account now.

hc77 Login